At Heliophile, we take immense pride in the quality of every handmade item. Below is our warranty commitment.
Warranty Coverage
- All products are covered by a 90-day warranty from the date of purchase.
- The warranty covers defects in craftsmanship and material issues.
Warranty Exclusions
- Damage caused by improper use or accidents.
- Normal wear and tear or natural aging.
- Damage resulting from self-modification or alteration.
How to Claim Warranty
Please submit your warranty claim through our contact page, providing:
- Order number
- Description of the issue and relevant photos
We will respond to your claim within 2 business days.