Shipping Policy
Thank you for shopping at Heliophile. The following are our shipping-related instructions.
Processing Time
All orders will be processed and shipped within 1-3 business days of receiving payment.
Delivery Time
- Hong Kong Local: 3-5 business days
- Asia Region: 5-15 business days
- Rest of the World: 5-15 business days
Shipping Fees
Shipping fees will be calculated automatically at checkout based on the shipping address.
Order Tracking
Once shipped, you will receive a confirmation email with a tracking number, which you can use to check your package status on the relevant logistics platform.
Contact Us
For any shipping-related inquiries, please contact us through our contact page.